The Emerald Club
NCT Plumbing’s maintenance membership: priority service and yearly upkeep, from the family behind No Clog Today.
Emerald Club members get same-day service, guaranteed.
01
Why a drain crew talks maintenance
The Emerald Club is NCT Plumbing’s plumbing maintenance membership: regular preventative care for your home’s plumbing, and priority treatment when something goes wrong.
Why do we talk about drain maintenance? Because most backups don’t happen overnight. Buildup can develop quietly for years before the water finally rises. Routine maintenance helps catch problems early, and if an emergency does happen, our members receive priority service, day or night.
No Clog Today is NCT’s drain and sewer division, so our customers join the same club, through the same family company that has served North Texas for over 60 years.
What we put in writing
Join the Emerald Club and we guarantee service the same day. Two more stand behind every job, member or not.
-
The No Clog Today Guarantee
Emerald Club members get same-day service, guaranteed.
Join the Emerald Club through NCT Plumbing and your call is guaranteed same-day service. It is the guarantee our name is built on, and the reason members are not left waiting out a backup.
Join the Emerald Club -
100% Satisfaction Guarantee
We stand behind the work, and we make it right.
We guarantee your satisfaction with all agreed-upon services. We stand behind our work and will make right any aspect of the completed work that does not meet the agreed-upon scope.
-
No-Charge Drain-Clearing Guarantee
If we cannot clear your drain, you do not pay for the clearing.
If we are unable to clear your drain, there is no charge for the drain-clearing service. This no-charge guarantee applies only when we cannot clear the drain and does not apply to completed work, repiping, replacements, installations, or other separately authorized services.
What membership actually covers
Every plan, whichever level you pick.
- Annual water heater maintenance (tank or tankless), including descaling and flushing
- Scheduled whole-home plumbing inspections, once or twice a year by plan
- Priority scheduling for emergencies, with same-day service guaranteed
- No overtime fees for after-hours calls
- Your service fee credited back toward diagnostics and repairs
- Member discounts on repairs and replacements
Two levels, plus every extra heater
Figures are NCT’s own, from their Emerald Club page. Open a plan to join.
- Emerald Protect $1,500in value Starting at $19.95/month The essentials: one plumbing inspection a year, annual water-heater maintenance, priority scheduling, and member discounts on repairs and replacements. Join through NCT
- Most coverage Emerald Total Care $2,300in value Starting at $35.95/month Everything in Protect, turned up: two inspections a year, front-of-line scheduling on every call, and deeper credits and discounts on the work you need. Join through NCT
- Emerald Plus $399in value Only $6.95/month An add-on for homes with more than one water heater, so every tank gets the same annual descaling and flushing. Join through NCT
Membership is with NCT Plumbing itself: one family, one license (#M5944), whether the truck says NCT or No Clog Today.
Rather stay ahead of the next backup?
Join the Emerald Club through NCT Plumbing, or call the office and we’ll walk you through it.