Get on the schedule
Tell us what’s going on and the office will get back to you. For an active backup or emergency, calling is the fastest way to reach us.
What happens next
- The office calls you back. We follow up by phone or email to confirm a time that actually works for you.
- We find the real problem. A tech clears the line and, when it matters, puts a camera down it so you can see what is going on for yourself.
- You get it straight. Honest options and a price before work starts. We only fix what needs fixing, and the work is backed by the guarantees below.
What we stand behind
Three promises, in the wording we hold ourselves to.
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The No Clog Today Guarantee
Emerald Club members get same-day service, guaranteed.
Join the Emerald Club through NCT Plumbing and your call is guaranteed same-day service. It is the guarantee our name is built on, and the reason members are not left waiting out a backup.
How the guarantee works -
100% Satisfaction Guarantee
We stand behind the work, and we make it right.
We guarantee your satisfaction with all agreed-upon services. We stand behind our work and will make right any aspect of the completed work that does not meet the agreed-upon scope.
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No-Charge Drain-Clearing Guarantee
If we cannot clear your drain, you do not pay for the clearing.
If we are unable to clear your drain, there is no charge for the drain-clearing service. This no-charge guarantee applies only when we cannot clear the drain and does not apply to completed work, repiping, replacements, installations, or other separately authorized services.